Privacy Policy
How we collect, use and protect your information.
Information We Collect
We collect information you provide directly to us when making a booking enquiry or contacting us: your name, email address, phone number and travel preferences. We also collect anonymised usage data through Google Analytics to help improve our website.
How We Use Your Information
We use the information we collect to process safari booking enquiries, respond to your messages, send booking confirmations and relevant travel updates, and improve our website and services.
Sharing Your Information
We do not sell your personal information. We may share your data with trusted service providers (accommodation partners, airlines, payment processors) solely to fulfil your booking. All partners are bound by confidentiality agreements.
Data Retention
We retain your information for as long as necessary to fulfil your booking, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us.
Cookies
Our website uses cookies to enhance your browsing experience and analyse traffic. You can control cookie settings through your browser. Disabling cookies may affect certain website functionality.
Your Rights
You have the right to access, correct or delete your personal information at any time. To exercise these rights, please contact us at the details on our Contact page.
Contact
If you have any questions about this Privacy Policy, please contact us via our Contact page or email us directly.
Last updated: January 2025